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Announcement of network incident at Viettel HCM Datacenter on December 26th, 2022

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Dear valued customers,


Thank you for trusting and using our services during the past time.


According to information from vHost's monitoring system, we have recorded a network incident at our datacenter with detailed reports as follows:


  • Incident start time: 08h00 on December 26th, 2022 (GMT +7:00).
  • Incident end time: 12h00 on  December 26th, 2022 (GMT +7:00)
  • Impacts: Network Viettel goes international intermittently.
  • Incident causes: Due to routing on the upstream side of Viettel NET.


We sincerely apologize for this unexpected incident. vHost will update information as soon as we knows the exact the root cause of the incident.


In case you need further assistance, please contact vHost through the following channels:



Best Regards,

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