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Announcement of network incident at Singapore Datacenter on November 4th, 2022

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Dear valued customers,


Thank you for trusting and using our services during the past time.


According to information from vHost's monitoring system, we have recorded a network incident at our datacenter with detailed reports as follows:


  • Incident start time: 20h19 on November 4th 2022 (GMT +7)
  • Incident end time: 20h32 on November 4th 2022 (GMT +7)
  • Impacts: Services with IP at Singapore Datacenter.
  • Incident causes: vHost is working with partners to investigate the specific issue.


We sincerely apologize for this unexpected incident. vHost will update information as soon as we knows the exact the root cause of the incident.


In case you need further assistance, please contact vHost through the following channels:



Best Regards,


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